Privacy policy

DRMO ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, clinic dashboard, and patient mobile app.

Information We Collect

When you use our clinic dashboard, mobile app, or contact us, we may collect personal information such as your clinic name, email address, phone number, and details you provide through forms or correspondence. We also collect patient information (names, contact details, treatment history) that clinic owners input into the system. Additionally, we collect usage data, including information about your interactions with our platform, such as IP address, device type, pages visited, and time spent on the platform. We use cookies and tracking technologies to improve your experience, analyze usage patterns, and enhance our services.

How We Use Your Data

We use the data we collect to provide and improve our clinic management and loyalty platform, respond to inquiries and provide customer support, process payments securely, send updates, newsletters, or important notifications with your consent, generate analytics and insights to help clinics grow, and comply with legal requirements.

Data Protection & Sharing

We do not sell or rent your personal information. However, we may share data with trusted service providers, such as payment processors, cloud hosting providers, and email platforms, who help us operate our services. We may also share information if required by law or to protect our legal rights. All data is encrypted and stored securely on GDPR-compliant servers.

Your Rights

You have the right to access the personal data we hold about you, request corrections to inaccurate or incomplete information, opt out of marketing communications, and request the deletion of your data, subject to legal obligations. To exercise these rights, contact us at [support@drmo.com].

Data Security

We take reasonable measures to protect your personal data from unauthorized access or disclosure, including encryption, secure authentication, and regular security audits. However, no online system is completely secure, and we cannot guarantee absolute protection.

Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Please check this page periodically for updates. Your continued use of DRMO constitutes acceptance of any changes to this policy.